Contact · Annecy
Tell us who you are, and get the right answer.
Two different contacts, two different forms. Choose your situation: we’ll only ask for what’s useful.
You’re writing to us as…
Message sent.
Thank you, your message has reached us. We’ll reply within 2 working days, to the address you gave us.
What happens next
- 01We read your message and check that we’re the right people to help.
- 02A written reply within 2 working days, with a concrete first suggestion.
- 03If it helps, a 30-minute conversation, by video call or at the resort.
Before you write
The prevention kit is free: posters, screens, stickers, QR codes. See what’s inside before you write.
See what’s in the kitInstant answers
Most questions about the profile and badges are already answered here.
